New Connect Password Requirements-October 7, 2025

New Connect Password Requirements-October 7, 2025

As part of Finalsite's security update, all Connect users are required to update their passwords to comply with new password requirements.  If you have not established a new password since October 7th, you may encounter issues when logging in directly to the Connect system.

Immediate Action Required

Please contact the Finalsite Connect Support team at 866-360-2155 or [email protected].  This is the same support information that appears at the bottom of this page.  The Finalsite Connect Support team is available 24 x 7 and will provide the following: 

• You will be provided with a temporary one-time use password which will used to log into the Connect system at https://www.finalsiteconnect.com.  This is the same log in page that is used to access the Connect system. You can also click on the Connect Log In button on this page.
• You will be asked to confirm you are not a robot and to also complete an image matching verification before your Profile page is displayed.
• Once you are on the Profile page, you can establish your new password meeting the updated requirements and answer the security questions before saving your profile.

• • at least 2 uppercase letters (A–Z)
  • at least 2 lowercase letters (a–z)
  • at least 2 numbers (0–9)
  • at least 1 of the following special characters: ! @ $ & ( ) . – + / = ; , [ ] ? < > _
• Cannot use previous passwords

Once a new password has been created, users will be able to log in directly to the Connect system at https://finalsiteconnect.com. Single Sign-On may also be used by clicking on the Single Sign-On Connect Log In button on this page.

In addition, as part of the log in process, a captcha "Confirming you are Human" will appear each time you log in asking the users to match images to a sample image.

These steps will result in greater access protocols and data security.