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About Us

The Connect Mass Notification Office (formerly Blackboard Connect) is responsible for the operation and support of the District's mass notification systems including Connect and Teacher Communications.  The systems are used to communicate effectively and to optimize community engagement.  Connect is utilized by Early Education, K-12, Adult schools, Regions and offices to send general (outreach), attendance and emergency messages. 
 
The system is also used to notify parents/guardians of bus delays and changes in their Parent Portal information as well as communicate critical School Police notifications. Attendance calls for K-12 schools are integrated with the District's Student Information System and are sent twice daily.
 
Messages can be delivered through phone calls, email, and SMS (text).  Integration with social media (Facebook and Twitter) is also available.  The Connect system is capable of sending over 3 million calls within an hour which is crucial to ensuring student safety during emergency situations. 
 
The Connect office handles all system administration, training and support of the schools and is responsible for managing and establishing central office calls.

Contact Information

Paul Ishimaru Senior Director, Connect
333 S. Beaudry Avenue Los Angeles, CA 90017
213.241.1661
 
Yesenia Lopez, Connect Support
333 S. Beaudry Avenue, Los Angeles, CA 90017
213.241.1647
 
Janet Akiyama Connect Support
333 S. Beaudry Avenue Los Angeles, CA 90017
213.241.2568
 
Finalsite Connect Support Phone: 866.360.2155
 

News & Announcements

June 4, 2026-504 Gateway Time-out Error Message

2:15 PM Update: The Connect system is operational.

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1:58 PM Update: Finalsite has identified the issue causing the 504 Gateway Time-out issue and is working to restore service.

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Finalsite sent an alert just after 10 am this morning indicating that some users are receiving a 504 Gateway Time-out error message when attempting to log in. The Finalsite Engineering team is investigating this issue and implementing a fix.

To see current updates, please go to https://status.finalsite.com/.
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